Episode 54

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Published on:

5th Feb 2026

Unpacking Synthetic Data and Digital Twins with Koen Pauwels

In this episode, we dive into the fascinating world of synthetic data and digital twins in marketing research. Host Niels Schillewaert of Conveo.ai is joined by Koen Pauwels, Associate Dean of Research at Northeastern University, who shares key insights from his recent conference at Columbia University. Learn about the practical applications of AI-generated data, why senior executives might over-rely on AI, and how synthetic data should augment human insights rather than replace them. Tune in to explore the benefits, pitfalls, and the future of synthetic data in marketing.

00:00 Introduction: Overreliance on AI by Senior Executives

00:33 Welcome to Tori's Insights and Innovators Podcast

00:47 Introducing Today's Topic and Guest

02:43 Understanding Synthetic Data and Digital Twins

04:58 Comparing Traditional and Modern Research Tools

06:41 Lessons from the Columbia University Conference

08:57 The Role of Human Insight in AI

11:52 Strategic Decision-Making with AI

18:57 Addressing Bias in Digital Twins

22:05 Combining AI with Human Input

25:41 Practical Implementation Framework

28:15 Future of Synthetic Data in Marketing

30:14 Final Thoughts and Advice

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About the Podcast

Insights & Innovators Podcast from MRII
Data and insights have become the required superpowers of growth companies. No matter what peak or trough the economy is in, business leaders need actionable insights to grow markets, engage customers, and make smart strategic decisions. And research professionals need skills and insights to grow their strategic seat at the table. MRII’s Insights & Innovators talks to today’s top experts and innovators to chart a path for the role, the research methods of tomorrow, and the growing importance of the researcher to business success.

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