Episode 48

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Published on:

4th Dec 2025

From Turbulence to Trust: Managing Resistance in Insights Projects with Brianna Sylver

“Stop trying to pretend that everything is smooth.”

In this episode of Insights and Innovators, host Jon Last sits down with Brianna Sylver, President of Sylver Consulting and author of 'Leading Through Free Fall'. They discuss how researchers and innovators can navigate project turbulence, reframe resistance, and create safe landings for their ideas. Brianna delves into understanding emotional intelligence, creating actionable insights, and maintaining stakeholder engagement from concept to implementation.

Tune in as they explore practical tools and strategies to manage change and drive innovation in the ever-evolving landscape of market research.


00:00 Introduction to Resistance in Projects

00:18 Welcome to Insights and Innovators Podcast

00:32 Interview with Brianna Sylver

01:07 Understanding Turbulence and Resistance

02:18 The Grief Curve and Project Resistance

03:54 Framework for Innovation: Suiting Up, Free Fall, and Safe Landing

04:11 Suiting Up: Preparing for Project Success

07:24 Navigating Resistance: Embracing Free Fall

08:39 Real-World Examples and Practical Tools

17:59 Safe Landing: Ensuring Implementation Success

22:59 Future of Innovation and Emotional Intelligence

24:33 Conclusion and Free Gift for Listeners



Insights & Innovators Podcast from MRII | Hosted by The Greenbook Podcast NetworkExplore more episodes and resources → https://www.greenbook.org/podcast-network

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About the Podcast

Insights & Innovators Podcast from MRII
Data and insights have become the required superpowers of growth companies. No matter what peak or trough the economy is in, business leaders need actionable insights to grow markets, engage customers, and make smart strategic decisions. And research professionals need skills and insights to grow their strategic seat at the table. MRII’s Insights & Innovators talks to today’s top experts and innovators to chart a path for the role, the research methods of tomorrow, and the growing importance of the researcher to business success.

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